Spektrum SPM20200 DX2.0 User Manual download pdf (Page 29)

Spektrum

1-Year Limited Warranty Period

Horizon Hobby, Inc. guarantees this product to be free from defects in both material and workmanship for a period of 1

year from the date of purchase.

Limited Warranty & Limits of Liability

Pursuant to this Limited Warranty, Horizon Hobby, Inc. will, at its option, (i) repair or (ii) replace, any product determined

by Horizon Hobby, Inc. to be defective. In the event of a defect, these are your exclusive remedies.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence,

commercial use, or modiﬁcation of or to any part of the product. This warranty does not cover damage due to improper

installation, operation, maintenance, or attempted repair by anyone other than an authorized Horizon Hobby, Inc. service

center. This warranty is limited to the original purchaser and is not transferable. In no case shall Horizon Hobby’s

liability exceed the original cost of the purchased product and will not cover consequential, incidental or collateral

damage. Horizon Hobby, Inc. reserves the right to inspect any and all equipment involved in a warranty claim. Repair

or replacement decisions are at the sole discretion of Horizon Hobby, Inc. Further, Horizon Hobby reserves the right to

change or modify this warranty without notice. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS

THE EXCLUSIVE REMEDY OF THE CONSUMER. HORIZON HOBBY, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL

OR CONSEQUENTIAL DAMAGES. As Horizon Hobby, Inc. has no control over use, setup, ﬁnal assembly, modiﬁcation

or misuse, no liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or

assembly, the user accepts all resulting liability. If you as the purchaser or user are not prepared to accept the liability

associated with the use of this product, you are advised to return this product immediately in new and unused condition

to the place of purchase.

Safety Precautions

This is a sophisticated hobby product and not a toy. It must be operated with caution and common sense and requires

some basic mechanical ability. Failure to operate this product in a safe and responsible manner could result in injury

or damage to the product or other property. This product is not intended for use by children without direct adult

supervision. The product manual contains instructions for safety, operation and maintenance. It is essential to read and

follow all the instructions and warnings in the manual, prior to assembly, setup or use, in order to operate correctly and

avoid damage or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup or use

of the product has been started, you must contact Horizon Hobby, Inc. directly. This will enable Horizon to better answer

your questions and service you in the event that you may need any assistance.

Questions or Assistance

For questions or assistance, please direct your email to productsupport@horizonhobby.com, or call 877.504.0233 toll

free to speak to a service technician.

Inspection or Repairs

If your product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the

product securely using a shipping carton. Please note that original boxes may be included, but are not designed to

withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for

lost or damaged parcels, as Horizon Hobby, Inc. is not responsible for merchandise until it arrives and is accepted at

our facility. Include your complete name, address, phone number where you can be reached during business days, RMA

number, and a brief summary of the problem. Be sure your name, address, and RMA number are clearly written on the

shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Provided

warranty conditions have been met, your product will be repaired or replaced free of charge. Repair or replacement

decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Should your repair not be covered by warranty and the expense exceeds 50% of the retail purchase cost, you will be

provided with an estimate advising you of your options. You will be billed for any return freight for non-warranty repairs.

Please advise us of your preferred method of payment. Horizon Hobby accepts money orders and cashiers checks, as

well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit card, please include your

credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be considered abandoned

and will be disposed of accordingly.

Electronics and engines requiring inspection or repair should be shipped to the following address (freight prepaid):

Horizon Service Center

ATTN: Spektrum Service

4105 Fieldstone Road

Champaign, IL 61822

Include your complete name and address information inside the carton and clearly write it on the outer label/return

address area. Include a brief summary of the problem. Date your correspondence and be sure that your name and

address appear on this enclosure. To receive warranty service, you must include your original sales receipt verifying the

proof-of-purchase date. Providing warranty conditions have been met, your equipment will be repaired at no charge or

replaced at the discretion of Horizon Hobby.

Warranty

and Service

Information

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Spektrum SPM20200 DX2.0 User Manual Page 29

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